Technical support is available during our normal business hours. Please refer to the contact page for office hours and contact information.

For fastest resolution to your problem please contact our technical support department directly by phone. A support program must be setup before support can be given. Please refer to the information below for a list of our current support programs.

Technical Support Programs
Please be familiar with our current support programs, so as to insure the fastest handling of your technical support needs.

RetailWare Professional and RetailWare Lite Monthly Licensee

Unlimited free technical support for licensees with a current account status. Network support is limited to conventional installations of supported platforms.

RetailWare Professional and RetailWare Lite

Support Contract

$1260 annual fee for professional and $525 for lite, paid annually, will provide unlimited technical support and upgrades. Network support is limited to conventional installations of supported platforms.

Per Incident Support

Per incident support and support cards are no longer available.